Suspending Epson Connect Service

You can suspend services when you want (for example, when you want to prevent print jobs from being interrupted for the Email Print service).
Services can be suspended from the User Page, the product's control panel or Web Config. If you want to suspend from the product's control panel, see the documentation provided with your printer or scanner.

From the User Page

You can suspend the following Epson Connect services: Email Print and Remote Print.

Email Print

If you suspend the Email Print service from the User Page, emails are not received and an email notification is sent to the sender of the email.
Sign in to the User Page.
https://www.rpt.epson.com.cn/user/
Note:
If multiple printers have been registered, select the printer you want to configure from the printer/scanner list.
Select Suspend/Resume in Email Print from the menu on the left.
Click or tap Suspend Service.
Email Print is suspended. To resume Email Print, click or tap Resume Service from Email Print.

Remote Print

If you suspend the Remote Print service, you cannot use the following services.
Remote Print Driver from a computer.
Remote Print for Epson iPrint from a smartphone or tablet.
Sign in to the User Page.
https://www.rpt.epson.com.cn/user/
Note:
If multiple printers have been registered, select the printer you want to configure from the printer/scanner list.
Select Print Settings in Remote Print from the menu on the left.
Clear Enable Remote Print.
Click or tap Apply.
Remote Print is suspended.

From Web Config

You can suspend the Epson Connect service from Web Config.
Note:
Even if you suspend the Epson Connect service, emails can still be received and print jobs remain on the server. These print jobs are deleted automatically after reaching the maximum pending time of 72 hours since the email was received.
If you cannot find Epson Connect Services in Web Config, suspend from the printer's control panel.
Open the printer’s or scanner’s Web Config in a browser.
Note:
Open the browser and enter your printer’s or scanner’s IP address as shown below.
http://<IP address> (without the < >)
You can check the IP address using one of the following methods. For more information on the network status, see the documentation provided with your printer or scanner.
The network status on the product’s control panel
The network status sheet
The network connection check report
Click or tap Epson Connect Services.
Click or tap Suspend.
The complete screen is displayed.
The Epson Connect service is now suspended.
Close the browser.